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Helpline festive opening times

Dec 6, 2022, 00:00 by User Not Found
Changes to Helpline opening times over the festive period.

Railpen, the administrator for the Amey OS Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a very happy and peaceful New Year!

Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.

  • Friday 23rd December – open 8am – close 12 noon
  • Saturday 24th December: closed
  • Sunday 25th December: closed
  • Monday 26th December: closed
  • Tuesday 27th December: closed
  • Wednesday 28th December: open 9am – close 5pm
  • Thursday 29th December: open 9am – close 5pm
  • Friday 30th December: open 9am – close 5pm
  • Saturday 31st December: closed
  • Sunday 1st January: closed
  • Monday 2nd January: closed
  • Tuesday 3rd January: open 9am – close 5pm

We are back to our normal opening hours 9am – 5pm Mondays to Fridays after 2nd January 2023.

You can call us on our Helpline number: 0345 112 0025 for any queries during these opening hours above.

We hope you all enjoy a great festive season!

Matt Riley

Manager

Matt joined Zedra Governance Limited (formerly PTL) in January 2008 having previously worked for Mercer Limited, Hazell Carr and Prudential.

As a Manager for the company's Birmingham Office, Matt’s responsibilities include working closely with Client Directors and individually liaising with Employers, Trustees and Members to ensure the smooth running of their pension schemes. Matt’s current portfolio of clients covers ongoing, paid-up and winding-up schemes. In addition, Matt has experience of schemes that have transferred or are in the process of transferring to the Pension Protection Fund and Financial Assistance Scheme. Matt also works closely with clients in relation to risk registers and internal controls.
 
Matt particularly enjoys resolving issues in a fair and pragmatic way ensuring that the right result is reached for the member or employer.
 
 

Sam Burden

Client Director

Sam Burden joined Zedra Governance (formerly PTL) in 2022. He is an Accredited Professional Pension Trustee (AMAPPT) and an Associate of the Pensions Management Institute (APMI)

Sam has more than 25 years’ experience in the pensions industry gained with WTW, KPMG, and Standard Life working with a wide range of pension schemes and sponsoring employers. His trustee appointments include DB, DC and hybrid pension schemes and he has experience of handling a broad range of projects relating to the management of pension schemes. 

Beyond his pensions experience Sam is a former Birmingham City Councillor where he chaired the audit committee and a current charity trustee.

Payam Kazemian

Client Director

Payam Kazemian joined Zedra Governance Limited (formerly PTL Governance Limited) in 2021. He is an Accredited Professional Pension Trustee (AMAPPT) and an Associate of the Pensions Management Institute (APMI).

Payam has more than 17 years of experience in the pensions industry. Through his current role as a professional trustee, as well as previously as a pension’s de-risking and investment structuring expert at financial institutions including Goldman Sachs and Deutsche Bank, he has had overall responsibility for creating investment, de-risking, journey planning, and governance solutions for a wide range of UK DB pension schemes. He currently holds a number of board positions (as Chair of Trustees) and sole trustee in his professional trustee capacity. Payam has been involved with a number of pensions projects including pensions buy-in, pensions buy-out, GMP equalisation, investment strategy reviews, and dialogue with the pensions regulator. Payam looks to create and believes in a collaborative relationship between the sponsor, the trustee, and all other parties involved as this results in best member outcomes and helps deliver pragmatic solutions for scheme. Aside from his pensions experience, Payam holds a Ph.D. in Materials Science from the University of Cambridge.

  • Get in touch
  • amey@railpen.com
  • 0345 112 0025
  • Amey OS Pension Scheme
    PO Box 193
    Darlington
    DL1 9FP