Support

The world of pensions can be daunting. But, don’t worry – we’re here to support you throughout your membership and beyond.

In this section, you’ll find useful definitions, links and answers to common questions to help you navigate through your pensions journey more easily.

If your questions aren’t answered on this website, our Contact details page lists people and organisations that may be able to help.

You might want to get independent advice before making any decisions about your financial future. The Trustee, the administrators and your employer are not authorised to offer advice and information provided by them should not be relied on as advice about your individual circumstances.

You can visit www.unbiased.co.uk for a list of independent financial advisers in your area.

Highlights In This Section

Contact details

Useful contacts if you have any queries.

The Trustee

Learn more about Zedra and their roles and responsibilities

Pension scams

Learn how to protect your pension against fraud.

Useful links

Find other pension experts in our handy directory.

Did you know…

You need to fill out an Expression of Wish form to tell the Trustees who you’d like a cash payment to go to if you die before claiming your Scheme pension. You should complete a new form every couple of years to keep your choices up to date and help avoid delays to the payments.

Download an Expression of Wish form >>