Useful links

If you need any extra guidance, you can find more information about pensions and pension-related services on the following websites: 

https://register.fca.org.uk 
Search the Financial Conduct Authority (FCA) register to find out whether a firm, individual or body you plan to do business with is authorised.
 
www.fca.org.uk/scamsmart  
Check for known scams with the Financial Conduct Authority (FCA).
 
www.gov.uk/find-pension-contact-details
Track down lost pension benefits.
 
www.gov.uk/new-state-pension
Get information about the new State Pension. 
 
www.hmrc.gov.uk
Find information about tax allowances, codes and refunds, inheritance tax and National Insurance.
 
www.moneyhelper.org.uk
General information and guidance about financial products, including pensions.
 
www.pensions-ombudsman.org.uk
A free, fair and impartial service with the legal power to settle complaints and disputes. 
 
www.unbiased.co.uk
Find independent financial advisers in your area for guidance on your retirement planning.
 
Amey OS Pension Scheme queries 
If you have a question about the Amey OS Pension Scheme, telephone 0345 112 0025 or email amey@railpen.com. If you're still working for Amey and have a query about your contributions, you can contact the HR Service Centre by calling: 01865 713101 or emailing: HRHelpdesk@amey.co.uk

Internal Disputes Resolution Procedure
Find out what to do if you need to make a complaint using the guide below.