CONTACT : Tel: 0345 112 0025
06 December 2022

Helpline festive opening times

Railpen, the administrator for the Amey OS Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a very happy and peaceful New Year!

Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.

  • Friday 23rd December – open 8am – close 12 noon
  • Saturday 24th December: closed
  • Sunday 25th December: closed
  • Monday 26th December: closed
  • Tuesday 27th December: closed
  • Wednesday 28th December: open 9am – close 5pm
  • Thursday 29th December: open 9am – close 5pm
  • Friday 30th December: open 9am – close 5pm
  • Saturday 31st December: closed
  • Sunday 1st January: closed
  • Monday 2nd January: closed
  • Tuesday 3rd January: open 9am – close 5pm

We are back to our normal opening hours 9am – 5pm Mondays to Fridays after 2nd January 2023.

You can call us on our Helpline number: 0345 112 0025 for any queries during these opening hours above.

We hope you all enjoy a great festive season!