The Pensions Regulator introduced these new measures from June 2022 as a way of helping pension scheme savers prepare for their retirement and make better informed decisions about the options available to them.

Pension Wise is a government service run by MoneyHelper. It offers free, impartial guidance about your defined contribution pension and can help you understand the options available when you retire and which might suit your personal circumstances.

The Scheme’s administrator, Railpen, will get in touch with you to let you know if this applies to you. This will apply if you have made any Additional Voluntary Contributions (AVCs) to the Scheme.

Pension Wise appointments can take place over the phone or in person. If you do not want to take the free guidance, you will need to ‘opt out’ and let Railpen know by emailing csu@railpen.com or calling 0800 012 1117.