News
Pensions are constantly evolving and there may be changes that affect your membership. Therefore, it’s important to keep up to date with what’s happening. Here, we seek to provide you with news which is particularly relevant to you.
Bank holiday opening hours
Our pension administrator, Railpen, will be closed for the UK Bank Holidays in April and May.
That means they will be unable to reply to your enquiries on the following dates:
- Friday, 18 April - Good Friday
- Monday, 21 April - Easter Monday
- Monday, 5 May - Early May bank holiday
- Monday, 26 May - Spring bank holiday
If you have questions about your pension during this time, you can find lots of useful information across this website, including:
- frequently asked questions - with answers to some common pension queries
- useful links – to websites that can provide extra guidance and support
Railpen will be open as normal on all weekdays outside of the bank holidays. You can find their telephone number and email address on the contact details page.
