News
Pensions are constantly evolving and there may be changes that affect your membership. Therefore, it’s important to keep up to date with what’s happening. Here, we seek to provide you with news which is particularly relevant to you.
Season’s greetings and Helpline opening times
It’s Christmas!
Railpen, the administrator for the Amey OS Pension Scheme, would like to wish all our members and partners a wonderful Christmas and a happy, peaceful and prosperous New Year!
Please note, our Helpline will have slightly different opening hours over the festive period, as shown below.
- Friday 24th December: open 9am – close 12 noon
- Saturday 25th December: closed
- Sunday 26th December: closed
- Monday 27th December: closed
- Tuesday 28th December: closed
- Wednesday 29th December: open 9am – close 5pm
- Thursday 30th December: open 9am – close 5pm
- Friday 31st December: open 9am – close 4.30pm
- Saturday 1st January: closed
- Sunday 2nd January: closed
- Monday 3rd January: closed
- Tuesday 4th January: open 9am – close 5pm
We are back to our normal opening hours 8am – 5pm Monday to Friday after 4th January 2022.
You can call us on our Helpline number: 0345 112 0025 for any queries during these opening hours above.
We hope you all enjoy a great festive season!
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